It Boutique Hotel And Restaurant, Playa del Carmen - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Calle 44 Con Avenida Primera- Zazil-Ha, Playa del Carmen, Mexico, 77710

The 4-star IT Boutique Hotel And Restaurant offers an intimate 24-room retreat in Zazil-ha, steps from Playa del Carmen's only Blue Flag certified beach and Fifth Avenue. The Asian-inspired design property features a rooftop infinity pool overlooking the Caribbean Sea, in-room spa services, and private event spaces.

Modern Room Amenities

IT Hotel & Residences provides 65 air-conditioned rooms with flat-screen TVs, minibars, and private balconies. Each room includes complimentary toiletries, hair dryers, and safes.

Dining With Ocean Views

The IT Restaurant serves international breakfasts with Mexican touches. The rooftop bar and restaurant offers cocktails and dinner menus with ocean views.

Recreation and Services

The outdoor infinity pool and health club provide recreation options. The property includes concierge services, wedding facilities, and complimentary WiFi throughout.

Prime City Location

Located 3 miles from Playa del Carmen Airport, the hotel sits in the area's highest capital gain district. Key attractions within 1.3 miles include Mamita's Beach Club, Quinta Alegria Shopping Mall, and Coco Bongo.

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Getting around

A guide to all available transportation options

City Centre

Playa del Carmen 1.4 km

Airports

Aeropuerto de Playa del Carmen (PCM) 2.8 km

Cancun (CUN) 55.0 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Luggage storage

24-hour services

General

Wi-Fi

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe

Media

Television

Location

Calle 44 Con Avenida Primera- Zazil-Ha, Playa del Carmen, Mexico, 77710

Map view

Calle 44 Con Avenida Primera- Zazil-Ha, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.6 km

Mall

Quinta Alegria Shopping Mall

1.1 km

Museum

3D Museum of Wonders

1.6 km

Av. Benito Juárez

Los Fundadores Park

2.2 km

Church

Nuestra Senora del Carmen Catholic Church

1.4 km

Beach

Mamita's Beach Club

1.2 km

Gallery

La Galeria de Playa Art Gallery

640 m

Avenida entre 24 y 34 calles 5a

Caminarte

640 m

Museum

Museo Frida Kahlo Playa Del Carmen

1.7 km

Beach

Kool Beach Club

1.1 km

Gallery

Riviera Art Gallery

870 m

Night club

Coco Bongo

1.4 km

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

950 m

Beach

Playacar

960 m

Gallery

Galeria Luis Sottil

1.0 km

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1.0 km

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

1.2 km

Beach

Playa Mamitas

1.1 km

Beach

Shangri-la's Beach

700 m

Aquarium

Aquarium Beach

1.4 km

Shopping Area

Plaza Las Americas

940 m

Calle 88 Norte

Playa Publica 88

1.6 km

Beach

Point Esmeralda

2.3 km

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

1.5 km

Nearby

Gallery

Tierra Huichol

280 m

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

350 m

Av.10 Manzana 144

The Union

70 m

Albatros

Martina Beach Club

540 m

Store

ME Dive Center

530 m

Shangri-la Caribe Beach Village Resort

510 m

Restaurants

It Ganesha

260 m

Calle 44 Corner with 1ra Avenida Norte

Ojo De Agua Pdc

360 m

Av. CTM 20

De Local

240 m

Av. 5ta con calle 40ta

Canalla Cocina

230 m

5av And 40st local 6B

El Zorro Plateado

210 m

Avenida 1

Las Hijas de la Tostada

370 m

Av. Constituyentes Between 95 And 100

Dona Delia Ita-Mex Gourmet

140 m

Calle 42 Entre Av 10 y 5ta Av Entre Avenida 10 y 5ta Avenida

Balche Playa

270 m

Quinta Av

Trujillos Cantina de Selva

490 m

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.4

Location

8.8

Service

7.4

Dining

7.6

Doug

United States, March 2025

6.2/10

My stay at the boutique hotel was overall quite enjoyable. The unique decor and inviting ambiance were impressive, though I found the room a bit on the small side. The dining experience with organic products was a highlight, yet the room service was not quite as prompt as I had hoped.

Rooms

7.0

The room was beautifully decorated and had all the amenities I needed, but it felt a bit cramped for my taste.

Service

6.0

Staff were generally friendly and accommodating, but I did experience a delay with room service that was disappointing.

Location

8.0

The hotel is perfectly situated near the beach and local attractions, making it very convenient for exploration.

Dining

9.0

I loved the focus on organic products in the dishes. the flavors were vibrant and fresh.

Facilities

7.0

The hotel provides a nice rooftop pool that was relaxing, though it could get crowded at times.

Susan

United States, December 2024

6.6/10

My stay at It Boutique Hotel And Restaurant was generally pleasant, with beautifully designed rooms that were quite comfortable. However, I did find the dining options somewhat limited during my visit. The location was ideal for exploring Playa del Carmen, but the service could have been more attentive at times.

Rooms

8.0

The room was exquisitely designed with unique decor and comfortable furnishings. I appreciated the attention to detail in the setup, from the bedding to the overall aesthetic.

Service

6.0

While I found the staff to be friendly, there were moments when I felt service lacked promptness. It could improve with more attention to detail.

Location

9.0

The hotel is perfectly placed near the beach and local attractions, making it easy to explore Playa del Carmen effortlessly. I loved being so close to everything.

Dining

5.0

The breakfast included homemade marmalade, which was a good touch, but I wished there were more variety in the menu options.

Facilities

7.0

The facilities were well-kept, but I would have liked to see more amenities available for guests to enjoy during their stay.

Edward

United States, December 2024

5.6/10

My stay at this boutique hotel was pretty cool overall. The vibe was trendy and modern, but I did run into some issues with noise at night. Still, the convenience of being close to the beach made up for it.

Rooms

7.0

The decor in my room was chic, and I loved the comfy bed. However, I noticed some noise from the street that disturbed my sleep a bit.

Service

8.0

The staff was friendly and very accommodating, always ready to help with a smile. I just wish the room service was a bit faster.

Location

9.0

You can’t beat the location! It’s super close to the beach and great restaurants, making it super convenient for exploring.

Dining

7.0

The restaurant had a diverse menu, and their finger food was delicious, but I wanted a bit more variety in the drinks.

Facilities

6.0

The pool area was nice and relaxing, but I found the gym a little lacking in equipment.

Arthur

United States, December 2024

5.6/10

My stay at It Boutique Hotel And Restaurant was quite enjoyable. The rooms were cozy and well-decorated, though the bathroom could use a bit more attention. The location was perfect, just a short walk to the beach, and the dining options were fantastic.

Rooms

8.0

The rooms were beautifully designed, with comfortable beds and a warm ambiance. I loved the little touches like the decorative art and fresh flowers. However, the bathroom space felt a bit cramped.

Service

9.0

The service was friendly and attentive. The staff always greeted me with a smile and were quick to assist with any requests I had, making me feel right at home.

Location

9.0

The hotel's location is a real highlight. It's just a stroll away from the beach and nearby shops, making it super convenient for exploring Playa del Carmen.

Dining

9.0

Dining at the restaurant was a delight. The ribs were absolutely delicious and the variety on the menu kept me eager to try different dishes during my stay.

Facilities

7.0

The facilities were decent, with a lovely pool area. However, I felt the gym could use some more equipment and updates for a better workout experience.

David

United States, October 2024

7.2/10

I had a good stay at the hotel, enjoying the charming decor and attentive service. However, the room size was a bit smaller than expected, which made it feel a bit cramped at times.

Rooms

7.0

The room was beautifully decorated with stylish furnishings, though a bit small for my taste.

Service

8.0

The staff were friendly and helpful, always willing to assist with questions and recommendations.

Location

9.0

The location was perfect, just a short walk from the beach and nearby attractions (I loved the convenience!).

Dining

8.0

I really enjoyed the freshly made sandwiches at the hotel's restaurant, perfect for a light lunch.